Corporate Culture, Employee Retention, Engagement, Leadership
Think about an employee who disappointed you. Someone who didn’t meet expectations. Someone you eventually labeled as disengaged, resistant, or not the right fit. Now ask yourself: Did you fully understand what was driving their behavior? Or did you become certain you...
Corporate Culture, Growth, Human Capital, Leadership, Strategy, Talent Management
Most leaders don’t wake up intending to make poor decisions. Most managers genuinely care about their employees. Most executives want their organizations to succeed. Yet organizations continue to struggle with hiring mistakes, performance issues, team conflict,...
Leadership, Predictive Index, Strategy
When you’re frustrated by a person or situation, your brain will offer an explanation almost immediately. Sometimes that explanation is accurate. Often it’s incomplete. The explanation arrives fast because certainty feels useful. It gives you something to act on. But...
Engagement, Leadership, Talent Management, Uncategorized
One of the most common leadership traps isn’t arrogance.And it isn’t inexperience.It’s certainty.We experience a situation. We interpret it. We draw a conclusion.Then we act as though our interpretation is the complete truth.The certainty feels earned.It usually isn’t...
Corporate Culture, Engagement, Leadership
I’ve lost count of how many times I’ve seen this happen. A manager is frustrated because an employee isn’t meeting expectations. The employee is frustrated because they thought they were. Both are convinced the problem is on the other side of the conversation. The...
Analytics, Change Management, Corporate Culture, Engagement, Execution, Growth, Human Capital, Leadership, Strategy
The economic recovery in 2021 will put a premium on execution. Why? Well, many companies got lean in 2020, and are doing more with less. Plus, the operating environment in 2021 will be more stable and predictable. 2020 was a year when a lot of companies had to change...
