Pause Before Concluding
An employee misses a deadline.A team member pushes back.A candidate interviews poorly.A colleague reacts unexpectedly.Your brain will create an explanation before you’ve finished processing what happened.Sometimes that explanation is right.Often it’s the first one...What Else Might Be True?
When you’re frustrated by a person or situation, your brain will offer an explanation almost immediately. Sometimes that explanation is accurate. Often it’s incomplete. The explanation arrives fast because certainty feels useful. It gives you something to act on. But...You Were Certain About a Hire.
You were certain about a hire. Six months later, they were gone. Not because you made a careless decision. Because the certainty felt completely justified at the time. The interview went well. The resume was strong. Your gut said yes. Looking back, it becomes easier...
So, Now You Have To Manage A Virtual Team…
In response to the Coronavirus/COVID-19, millions of employees will be thrust into working from home. And their managers will get a crash course in managing virtual teams while having to sustain productivity, quality of service, and engagement. 65 million Americans...