Leadership, Predictive Index, Strategy
When you’re frustrated by a person or situation, your brain will offer an explanation almost immediately. Sometimes that explanation is accurate. Often it’s incomplete. The explanation arrives fast because certainty feels useful. It gives you something to act on. But...
Engagement, Leadership, Talent Management, Uncategorized
One of the most common leadership traps isn’t arrogance.And it isn’t inexperience.It’s certainty.We experience a situation. We interpret it. We draw a conclusion.Then we act as though our interpretation is the complete truth.The certainty feels earned.It usually isn’t...
Employee Retention, Growth, Predictive Index, Talent Acquisition
You were certain about a hire. Six months later, they were gone. Not because you made a careless decision. Because the certainty felt completely justified at the time. The interview went well. The resume was strong. Your gut said yes. Looking back, it becomes easier...
Corporate Culture, Engagement, Leadership
I’ve lost count of how many times I’ve seen this happen. A manager is frustrated because an employee isn’t meeting expectations. The employee is frustrated because they thought they were. Both are convinced the problem is on the other side of the conversation. The...
