Corporate Culture, Employee Retention, Engagement, Leadership, Predictive Index
You know what you meant. You know you care. You know the priorities. You know where things stand. You know what you’re trying to build. Your people don’t have access to any of that. They have access to what you do. What you say and how you say it. What you...
Coaching, Engagement, Human Capital, Leadership
Between what you intended and what they experienced. Between what you said and what they heard. Between what you think is clear and what they’re still trying to figure out. That gap exists in almost every leadership interaction. Most leaders don’t know...
Corporate Culture, Employee Retention, Engagement, Leadership
Think about an employee who disappointed you. Someone who didn’t meet expectations. Someone you eventually labeled as disengaged, resistant, or not the right fit. Now ask yourself: Did you fully understand what was driving their behavior? Or did you become certain you...
Engagement, Leadership, Talent Management, Uncategorized
One of the most common leadership traps isn’t arrogance.And it isn’t inexperience.It’s certainty.We experience a situation. We interpret it. We draw a conclusion.Then we act as though our interpretation is the complete truth.The certainty feels earned.It usually isn’t...
Corporate Culture, Engagement, Leadership
I’ve lost count of how many times I’ve seen this happen. A manager is frustrated because an employee isn’t meeting expectations. The employee is frustrated because they thought they were. Both are convinced the problem is on the other side of the conversation. The...
Analytics, Change Management, Corporate Culture, Engagement, Execution, Growth, Human Capital, Leadership, Strategy
The economic recovery in 2021 will put a premium on execution. Why? Well, many companies got lean in 2020, and are doing more with less. Plus, the operating environment in 2021 will be more stable and predictable. 2020 was a year when a lot of companies had to change...
