Coaching, Corporate Culture, Leadership, Talent Management, Talent Retention
One of the most difficult conversations I have isn’t with the manager. It’s with the employee. Because sometimes the employee says: “I know my manager cares about me. I just don’t think they really understand what’s happening.” That...
Coaching, Leadership, Talent Management
The manager left the meeting feeling good. Clear expectations. Honest feedback. Productive conversation. The employee left the meeting unsure what had just happened. Were they in trouble? Was this a warning? What exactly was expected now? Neither person is describing...
Corporate Culture, Human Capital, Leadership, Talent Management
I’ve met very few managers who wake up hoping to frustrate their employees. In fact, most of the leaders I work with genuinely care about their people. They check in. They advocate. They invest time they don’t always have. Which is what makes what happens...
Leadership, Predictive Index, Talent Management, Uncategorized
An employee misses a deadline.A team member pushes back.A candidate interviews poorly.A colleague reacts unexpectedly.Your brain will create an explanation before you’ve finished processing what happened.Sometimes that explanation is right.Often it’s the first one...
