


Sprint vs Marathon
As a runner (who is currently training for my first marathon in over 8 years), I can appreciate the differences in what’s required to prepare for a sprint versus a marathon. The approach, discipline, attitude, coaching and training are quite different. The...
Expected vs. Exemplary
Years ago I attended a sales training for professional services folks, where the trainer asked, “What makes you special?” 36 out of 40 in attendance stated some form of the same answer: excellent customer service. It proved a point that the trainer was trying to...
Succession Planning: It’s All About Fit
A look of terror washed over the face of my CEO client after I asked her, “Who in your organization is best suited to take over after you exit?” It was then that she realized she didn’t have anyone on her team that she felt had the necessary skills, knowledge, and...
Where Are Your Blind-Spots?
My car has a blind-spot detection system. The side mirror has a little triangle on it that lights up. Green indicates it’s safe. Yellow means someone is near your blind-spot. Red means they’re in your blind-spot, and it will flash and beep if you activate your...