The Predictive Index Solution © Video Testimonials
Quantum Health Testimonial
Quantum Health is a healthcare management company based in Columbus, Ohio. Their 500 employees and culture built on caring and family supports the healthcare needs of over 340,000 members. In addition to being an Inc. 5,000 Fastest Growing Company for the past 7 years, they’ve also been recognized as one of the best places to work for 9 years and counting. Quantum Health is a call-center-based environment with hiring needs of 150 positions at any given time and remarkably low employee turnover rates in the 15-20% range.
The Predictive Index…
-Helps us make better decisions about how we structure roles, who we hire, and how we develop people.
-Has been instrumental in keeping our turnover rates low.
ExamSoft is an assessment-management software company with offices in Dallas, Texas and Boca Raton, Florida serving over 800 clients worldwide. With about 100 employees and growing, ExamSoft has a vibrant culture hinging on a passion for education and the use of digital technology to make education more attainable by the masses. Their workplace fosters innovation, fun, and a tech-startup vibe that has helped them win awards for best places to work across both of their offices.
The Predictive Index…
-Helped us achieve higher employee retention rates and employee satisfaction rates, which has increased customer satisfaction across the board.
-Allows us to better manage each other, manage conflict, and help people grow.
The Granite Group Testimonial
The Granite Group is a wholesale plumbing, heating, and cooling supplies distributor headquartered in Concord, New Hampshire with 30 branches across New England. Their obsession with client service, their “most important product,” culture built on relationships, and the high standards they hold for their 475 employees has won them Plumbing & Mechanical Magazine’s “Supply House of The Year” Award. The Granite Group’s focus on people has allowed them to maintain these high standards while growing through a series of mergers and acquisitions over the years.
The Predictive Index…
-Adds in a dimension about our people that we were missing before.
-Allows us to filter through which candidates have the right behavior for the job.
-Has become a part of our culture, where people feel challenged and are in the right position.
Gentle Giant Testimonial
Gentle Giant works in a seasonal industry and has to ramp up its workforce by 200 employees every spring to make it through the busy season.
The Predictive Index, a company that empowers businesses to realize what drives workplace behaviors, today announced that Gentle Giant Moving Company is using the Predictive Index Behavioral Assessment™ to assist in their goal to expand nationally and identify future leaders. The company is also using the PI Behavioral Assessment to help take the guesswork out of new hires and ensure best fit with Gentle Giant’s team-oriented culture.
Based in Massachusetts, Gentle Giant has been providing residential and commercial moving services including local, long distance and international moving services for over 36 years. Gentle Giant is known for its outstanding benefits, wellness programs and flexible work environment.
In order to propel continued growth, Gentle Giant set out to understand what motivates and drives employee performance. They turned to the PI Behavioral Assessment because it is quick to take while providing deep and accurate information. Through the results of the PI Behavioral Assessment, Gentle Giant executives better understand team dynamics at every layer of the organization including sales, customer service, movers, etc., across their 20 office locations nationwide. The PI Behavioral Assessment will also be key to help identify seasonal hires which result in approximately 300 new employees every year.
“The PI Behavioral Assessment is simple and accurate, and can be completed in 10 or 15 minutes. It provides rich information and context that one wouldn’t think possible based on something so quick,” said Larry O’Toole, CEO of Gentle Giant. “We place a premium on building a great company culture, and the PI Behavioral Assessment has been instrumental in helping us to identify those employees who will be strong leaders at the management level. We’ve also found that as a result of using this tool, people are simply more thoughtful when interacting with each other.”
The PI Behavioral Assessment incorporates validated science to deliver a fast and accurate assessment with huge impact. It is designed to be effective, simple, and easy to use while providing an accurate depiction, or pattern of core drives, and therefore insight into needs and behaviors of an individual based on four personality constructs – dominance, extraversion, patience, and formality. This insight helps to reduce subjectivity and avoid errors that occur when employers use interview techniques only.
“Our Behavioral Assessment provides unique insight that enables Gentle Giant to achieve their goal of developing talent across all positions from management to movers,” said The Predictive Index CEO Mike Zani. “Using the Behavioral Assessment to gain insight into day-to-day workplace behaviors provides immense value resulting in a competitive advantage for Gentle Giant.”
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We now have the right people in the right roles, and that is having a positive impact on customer service and return visits. The Predictive Index pays for itself.